Terms and Conditions for Select Small Hotels Branded Websites
General terms and conditions
All rates quoted are subject to availability and alteration. All special offers quoted are limited and subject to availability and may be subject to a minimum night stay.
While every effort has been made to ensure the accuracy of all information, Select Small Hotels does not accept liability for any errors or omissions, and reserves the right to change information and descriptions of listed hotels and products.
Online bookings and reservations
Please note that different terms, conditions and cancellation policies may apply depending on the hotel, rate or room type selected. Please read carefully the room rate details that are provided before you make your online reservation. Please note that service charges (if applicable) may differ depending on hotel and region.
Once your reservation is made, you will receive an on screen Confirmation Reference Number. Please make a note of this number. You will also receive an e-mail including this reference number and your reservation details.
In the event that you have to cancel your reservation, you will need the Confirmation Reference Number as well as the email address used to make the reservation.
Reservations are not guaranteed until they are verified by the hotel. A confirmation email will be sent to you once the hotel has viewed and verified your reservation.
All reservations are subject to prevailing tax rates applicable based on the location of the hotel.
If for any reason beyond the hotel’s reasonable control the hotel is unable to perform its obligations under this agreement, such non-performance is excused and the hotel may terminate this agreement without further liability of any nature. This includes, but is not limited to: strikes; labor disputes; acts, regulations or orders of governmental authorities; civil disorder; disasters; acts of war; acts of God; fires; flood or other emergency conditions; and any delay in necessary and essential repairs of the hotel.
In no event shall the hotel be liable for consequential damages of any nature for any reason whatsoever.
Unless you are booking a non-cancellable rate (Advance Purchase or Last Minute Rate), your credit card details are taken at the time of booking for guarantee purposes only. All reservations made on www.selectsmallhotels.com must be guaranteed by a major credit card (Visa,MasterCard, and American Express). By securing your online reservation with a credit card, your room is guaranteed based on the terms and conditions as prescribed by each individual hotel. In the case of non-arrival, your credit card will be charged based on the terms and conditions as prescribed by each individual hotel.
Advance Purchase Rate
When booking an Advance Purchase Rate your credit card will be charged for the entire stay at the time of booking and the cost is completely non-refundable. No refund will be made in the event of a cancellation or change.
Cancellations must be received by us within the cancellation period indicated on the reservation confirmation. Please note that each hotel has their own cancellation policies that are clearly stated on their individual page. If cancellation is not received by the required date, the hotel will charge as per their terms and conditions. Please note that some rates (e.g. Advance Purchase and Last Minute Rates) are non-refundable and in the event of non-arrival, the full amount will be charged to your credit card.
In general, children under age twelve stay for free with Select Small Hotels. This applies to two children and two adults. Please check the individual hotel listing for specific details prior to booking. Charges may apply for extra beds, if available.
Promotions and Special Offers
Please note that all promotions and special offers are subject to specific terms, conditions and restrictions listed on the specific webpage. All promotions and special offers are subject to availability.
www.selectsmallhotels.com and all other Select Small Hotels branded websites are intended to assist the consumer in determining the availability and booking of a hotel reservation. Apart from printing information in connection with your travel, you are not entitled to reproduce, replicate, sell, resell or otherwise use these websites unless we provide you with prior written permission to do so.
Eligibility of use
Use of www.selectsmallhotels.com and all Select Small Hotels branded websites is restricted to people over the age of 18 who may enter into legally binding contracts.
You are responsible for maintaining the confidentiality of your own password and account for all activities that occur under your account.
Links to third party websites
Links that appear on www.selectsmallhotels.com are links to other sites that we believe may be of interest to you. By providing these links we are not endorsing or recommending such sites or
the services or materials provided by them. We accept no responsibility for the materials, services or other situations related to any other website.
This contract is governed by the laws of the Republic of Panama.
While every reasonable effort has been made to ensure accuracy of information, the content of www.selectsmallhotels.com and all other Select Small Hotels-branded websites may include technical, typographical or content errors. The following disclaimer information is provided for all users of www.selectsmallhotels.com and all Select Small Hotels -branded websites.
The content of www.selectsmallhotels.com is provided “as is” without warranties of any kind, implied or expressed, statutory or otherwise, including without limitation, the warranties of merchantability or fitness for a particular purpose. Select Small Hotels does not warrant the accuracy or completeness of the information, links or graphics found on www.selectsmallhotels.com or any other Select Small Hotels-branded website. Select Small Hotels may make changes to its content or policies at any time without prior notice.
Limitations of liability
In no event shall Select Small Hotels or any of its subsidiaries, hotels or affiliates be liable for any special, indirect and consequential damage or damages arising out of your access or use, or your inability to access or use, any Select Small Hotels-branded website, or any materials or recommendations made by third parties on www.selectsmallhotels.com .
You hereby waive any and all claims against us and our subsidiaries and hotels arising out of your use of our websites, or any materials or recommendations of any third parties on our websites.
The Hotels and Select Small Hotels reserves the right to cancel contracts based upon incorrect information being displayed in relation to price or service.